Easy-to-use gifting with excellent recipient experience!
We use Alyce by Sendoso to enable gifting by our Sales team to create and accelerate pipeline.
Overview
What is Alyce by Sendoso?
Alyce is a corporate gifting platform designed to support B2B marketing and account-based marketing, as well as provide a sales accelerant and enablement tool.
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What is Alyce by Sendoso?
Alyce is a corporate gifting platform designed to support B2B marketing and account-based marketing, as well as provide a sales accelerant and enablement tool.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Alyce by Sendoso?
Alyce by Sendoso Video
We’ve always given recipients the Power of Choice – meaning they could accept exchange or donate any gift. But now we’re putting the power in your hands. For the first time, you’re now able to find, select, and offer donations to your prospects and customers right from the Alyce marketplace.
Alyce by Sendoso Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users at RingCentral rely on Alyce as an integral part of their daily workflow, leveraging its capabilities to send personalized gifts to prospects and secure meetings and attendance. By utilizing Alyce as part of their outreach and customer acquisition plans, users are able to compile lists and generate curated gifts that resonate with their target audience. The program's user-friendly and intuitive interface has enabled users to effortlessly navigate through the process, resulting in successful lead generation and increased revenue. Additionally, individuals have found value in using Alyce to establish early-stage relationships with key contacts and book meetings with potential customers. The eye-catching gifts offered by Alyce have proven to pique the interest of recipients, and are often used to book Lunch & Learn sessions where they can learn more about their business and share offerings. Furthermore, Alyce serves as a powerful tool for expressing gratitude towards prospects, enhancing existing relationships, and fostering additional points of communication beyond sales conversations. By gifting items through Alyce in exchange for meetings or simply as a means of strengthening relationships with clients and prospects, users have effectively captured the attention of otherwise challenging-to-reach individuals. Although some users have voiced disappointment regarding the company's decision to limit its services to companies with over $50 million in revenue after raising capital, overall, the versatile functionality and appealing gift options provided by Alyce contribute significantly to user success in various aspects of their business development efforts.
Custom API Integration and Custom Lists: Many users have found the product's custom API integration and custom lists feature to be a valuable asset for managing and organizing their communication on tech aspects. It has allowed them to easily tailor their communication workflows according to their specific needs, resulting in increased efficiency and productivity.
Variety of Gift Options and Customizable Email: Reviewers have appreciated the product's wide range of gift options and customizable email features. This flexibility has enabled them to personalize their gestures when sending gifts to clients or colleagues, making each interaction more meaningful and memorable.
Helpful Analytics Feature: Several users have found the product's analytics feature to be incredibly useful. It has provided them with valuable insights into the success of their gifts, allowing them to evaluate the impact of their gestures. By understanding which gifts resonate most with recipients, they can make more informed choices in the future, leading to stronger relationships and better outcomes.
Integration with Salesforce: Some users have recommended enhancing the platform's functionality through a stronger integration with Salesforce, suggesting that the current integration may not fully meet their requirements and expectations.
Restrictions for smaller companies: Several reviewers have voiced their desire for smaller companies to be reinstated on the platform, implying that the existing restrictions do not favor them and limit their ability to utilize the platform effectively.
Inconvenient bounced mail process: Users have expressed inconvenience with the current process of directing bounced mail to the distribution company instead of the retailer. This suggests a need for a more streamlined approach where bounced mail is directed to retailers directly, improving efficiency and customer experience.
Users have made several recommendations for the software based on their experiences. The most common recommendations include creating a User Dashboard to track gifting activity and statuses, targeting higher-level executives with correct titles for better results, demoing the software before implementation, and talking to SDRs for effective sales pitches. Users highly recommend using the software as part of outreach sales sequences, having a collaborative sales team, and closely working with reps to find the best campaign strategies. They praise the software for its ease of use, customization features, and AI capabilities. Users also advise being aware of budget requirements, improving the user interface, and emphasizing follow-up for successful gift acceptance. They suggest aligning sales teams and getting support from executive leadership for implementation success. Users highly appreciate the support provided by the software and mention specific support personnel. They consider it a great tool for hitting sales quotas and suggest being creative in utilizing the platform effectively. Users recommend starting with a small pilot team before expanding usage and highlight the importance of personalizing outreach efforts. They highly recommend using the software for quick wins in prospecting, exploring all gifting software options available, and being patient and careful when using it. Users also recommend being specific about who to send gifts to in order to prevent wasting credits and mention platform fees and charges for each invitation created. They praise the product selection of gifts and highly recommend getting the software.
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
February 01, 2024
Alyce for Building New Relationships
Gifting to prospects and customers
- Excellent delivery of gifts without having to give me your address
- The web delivery and flexibility if I got the gift wrong for the participant
- Options in the marketplace
- The marketplace needs to be far more robust
- The process to add a gift to the marketplace needs to be easier and faster
- Positive impact of being quick to get what I want out to prospects/clients
January 09, 2024
Alyce helps us boost engagement, pipeline, and improve ROI thanks to personalization, reporting and ease-of-use
We use gifting through Alyce as a way to cut through the noise of sales and marketing. It's helped us navigate economic fluctuations and high advertising costs, while continuing to prove marketing ROI.
Our GTM team uses Alyce together. We share in the strategy, execution and success of how gifting plays a part. Everyone has accountability in the tool in driving future customer meetings, accelerating deals and "welcome gifts" when a customer signs.
Our events team uses Alyce on-site, so they don't have to ship hundreds of physical gifts that may or may not get used. Lowers cost, allows prospect to select something they like that doesn't take up space in a suit case, and since the gift will be delivered in the following weeks, it reminds the customer of our brand and gives the sales rep a nice reason to follow-up.
Internal gifting: we use Alyce for internal gifting, whether it be thank you, winning a challenge or birthday.
We use Alyce as a way to gain market research. We survey our future, current and past customers to ensure we're creating value for our buyers.
Our GTM team uses Alyce together. We share in the strategy, execution and success of how gifting plays a part. Everyone has accountability in the tool in driving future customer meetings, accelerating deals and "welcome gifts" when a customer signs.
Our events team uses Alyce on-site, so they don't have to ship hundreds of physical gifts that may or may not get used. Lowers cost, allows prospect to select something they like that doesn't take up space in a suit case, and since the gift will be delivered in the following weeks, it reminds the customer of our brand and gives the sales rep a nice reason to follow-up.
Internal gifting: we use Alyce for internal gifting, whether it be thank you, winning a challenge or birthday.
We use Alyce as a way to gain market research. We survey our future, current and past customers to ensure we're creating value for our buyers.
- Puts the customer first. Allows customer to self-select their gift if they don't like the leading gift (or donate)
- Robust reporting that allows you to see how gifting plays a part in the customer journey. You directly correlate spend to revenue and see which gifts, campaigns, teams or team members are driving the most success. Allows team leads to work with those struggling to see results thorugh gifting.
- Global gifting - NAM, EMEA & APAC. Global GTM teams love it.
- Auto-built landing pages save our teams countless hours
- Alyce integrates with SF, Marketo, HubSpot, 6sense, Drift, and other common GTM tools for automating.
- More gift options in countries like South Africa, Japan, etc. As we scale into new markets, we'd like Alyce to scale with us
- Positive ROI - we know exactly what revenue we'll see with Alyce gifting. 2:1 now 5:1
Sendoso
Adoption: we struggled with sales adoption. They never fully bought into Sendoso campaigns. With Alyce, all sales reps are using the tool and there's accountability by each team member. They love using the tool because it's so easy.
Reporting: we never had a true picture of how gifting campaigns were driving revenue against what we'd spent. Our MOPs team had to manually pull and report on ROI from gifting. With Alyce, it's automated.
Overall ease-of-use: Sendoso was easy to use as a marketer, but we hated building our own landing pages in Marketo (I'm not a fan of Marketo pages). The Alyce LPs are cookie cutter, but clean, you can personalize the message, gift and the sender's profile picture and contact information are viewable. The sales team leads love creating their own campaigns, create friendly competitions between teams and get creative with the campaigns (we never saw them using Sendoso like this).
Reachdesk
Personalization: Reachdesk's personalization is better. You can send any gift (whiskey bottle, pickleball set, you name it) with sketched personalization in a one-off setting vs. ordering in bulk. Alyce is not quite as efficient in one-off personalizations. You still need to go through a curator.
Automation: both Reachdesk and Alyce are comparable in SF, Marketo, HubSpot integrations, but Reachdesk doesn't integrate with 6sense the way Alyce does. Right now we're able to gift to ICPs at accounts that are in-market in decision or purchase stage (showing real intent). This means we experience less people taking the gift for a demo and running and gifting to those that are more likey to buy.
Adoption: we struggled with sales adoption. They never fully bought into Sendoso campaigns. With Alyce, all sales reps are using the tool and there's accountability by each team member. They love using the tool because it's so easy.
Reporting: we never had a true picture of how gifting campaigns were driving revenue against what we'd spent. Our MOPs team had to manually pull and report on ROI from gifting. With Alyce, it's automated.
Overall ease-of-use: Sendoso was easy to use as a marketer, but we hated building our own landing pages in Marketo (I'm not a fan of Marketo pages). The Alyce LPs are cookie cutter, but clean, you can personalize the message, gift and the sender's profile picture and contact information are viewable. The sales team leads love creating their own campaigns, create friendly competitions between teams and get creative with the campaigns (we never saw them using Sendoso like this).
Reachdesk
Personalization: Reachdesk's personalization is better. You can send any gift (whiskey bottle, pickleball set, you name it) with sketched personalization in a one-off setting vs. ordering in bulk. Alyce is not quite as efficient in one-off personalizations. You still need to go through a curator.
Automation: both Reachdesk and Alyce are comparable in SF, Marketo, HubSpot integrations, but Reachdesk doesn't integrate with 6sense the way Alyce does. Right now we're able to gift to ICPs at accounts that are in-market in decision or purchase stage (showing real intent). This means we experience less people taking the gift for a demo and running and gifting to those that are more likey to buy.
April 16, 2021
Gifting structure for 50m+ businesses
I was using Alyce as part of our outreach and customer acquisition plan. We were using it to compile lists and generate curated gifts. The program itself was easy to use, and was very intuitive. While we used the program it definitely generated leads and revenue. The company lost my loyalty when they raised capital and then only wanted to work with companies over 50m in revenue.
- Communication on tech aspects
- custom API integration
- custom lists and easy send options
- Allow smaller companies back onto the platform
- Allow bounced mail to be directed to the retailer not the distribution company
- allow more flexibility around the holiday gifting structure
- Gifting
- Structure
- Tech Stack assistance
- Increased sales funnel
- ROI for the program was great
- Easy reporting